Once you’ve secured a vending location, the work doesn’t stop there. Proper management is key to keeping the machine profitable and running smoothly.
1. Restocking and Maintenance
I typically restock machines once a week, depending on sales volume. High-traffic locations may require more frequent visits. I also check for any maintenance issues, such as bill acceptor jams or expired products.
2. Common Challenges & How I Solve Them
- Machine Theft/Vandalism – I once had a vending machine in a rough neighborhood where it was frequently vandalized. I solved this by switching to a more secure, indoor location.
- Slow Sales – If a machine isn’t performing well, I analyze product sales and adjust the selection based on demand.
- Cash Flow Issues – I’ve transitioned many of my machines to accept cashless payments, which has increased sales significantly.
3. Using Technology to Optimize Performance
I use remote monitoring software that lets me track sales in real-time. This helps me see which products are selling fast and which ones need to be replaced. AI-based inventory management has also helped me optimize restocking schedules.
4. When to Remove a Machine
If a vending machine consistently underperforms, it’s better to relocate it than to keep losing money. I’ve had to remove machines from locations with poor foot traffic or where staff wasn’t engaged in promoting the machine’s presence.
Final Thoughts
Managing vending machines is not a “set it and forget it” business. With the right strategies, ongoing monitoring, and a willingness to adapt, you can turn your vending machines into highly profitable assets.
